BUSINESS: What do customers really want?

Know your customer

Walker study shows customer experience will overtake product and price as a key brand differentiator by 2020. Customer experience is rapidly becoming one of the most important elements of a business’ success.

INSIGHT: Corporate SA should prioritise energy efficiency

eskom

With electricity generation being a challenge, corporate SA should step up to embrace better energy management. Companies can make a big difference by implement energy conservation and efficiency measures.

MONEY: One Rand Family’s skhaf’tin life

Family_01

Last year, we followed the trials and tribulations of the One Rand Man. This year, a family has stepped up to take the challenge. Follow their story, with their skhaf’tin’s running low, see how they rediscover that the best things in life are free.

BUSINESS: The brand power of your payment gateway service

Online shopping 6

With online retail gaining momentum, one of the concerns consumers have is about the security of their transactions. Merchants should work with a trustworthy and respected payment gateway service provider, to ensure credibility to put consumers at ease.

BUSINESS: Three technologies for any growing business

Software

It is important for small businesses to make investments in “technology fundamentals”. James Smith of Vox Telecom advises on these important technologies to help your business grow.

INSIGHT: Expungement helps minor offenders find jobs

Unemployment

Increased qualification fraud means that prospective employers often doubt the honesty of job seekers. Minor offenders find it more difficult to secure jobs. However, expungement of criminal records relating to certain criminal convictions may help them find jobs.

INVESTMENT: Offshore opportunities despite weak rand

Investing offshore

Structured products still offer offshore opportunities even with a weak rand. Chad Fichardt looks at how local investors can access potentially leveraged opportunities in the steady UK market, while enjoying a high potential of capital protection.

VIDEO: The future of WooCommerce and Iran’s nuclear deal

Iran

In this episode we look at the future of eCommerce platform WooCommerce, the outlook for Resilient Property and the economic implications of Iran’s nuclear deal. Finweek Money Matters is a weekly programme aired every Friday 13:00 CAT on CNBC Africa (DSTV Channel 410). The programme focusses on trends, investment analysis and economic debates.

NEWS: Faster WiFi speeds in the City of Tshwane

stock-illustration-59751958-urban-communication

Project Isizwe has confirmed the improved WiFi speeds in the City of Tshwane. Government officials regard internet access as one of the rudimentary services, beneficial to the economy.