Walker study shows customer experience will overtake product and price as a key brand differentiator by 2020. Customer experience is rapidly becoming one of the most important elements of a business’ success.
In this episode we look at the future of eCommerce platform WooCommerce, the outlook for Resilient Property and the economic implications of Iran’s nuclear deal. Finweek Money Matters is a weekly programme aired every Friday 13:00 CAT on CNBC Africa (DSTV Channel 410). The programme focusses on trends, investment analysis and economic debates.