MANAGEMENT: Gamification in the workplace

Office joke

Gamification, or the use of game-like mechanics in a non-game environment, like a business, has gained popularity in recent years, particularly in the world of marketing and customer loyalty. It can also now be used as a form of management to measure and reward progress in the office.

MANAGEMENT: How to keep employees happy

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In any organisation you’ll find two types of employees, the motivated and the de-motivated employees. The role of the manager is to keep all the employees fuelled to perform at their best. Olivia Eleanor Timothy from Werksmans Attorneys discusses a few important tips on how to keep your employees inspired.

ENTREPRENEURSHIP: Avoid festive season delivery disasters

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As the commotion of the festive season approaches, SMEs are advised to plan their logistical requirements in such a away to avoid last minute delivery disasters. Shane de Beer from TNT talks about various measures companies need to be on the lookout for.

MANAGEMENT: Peeking into your future office

Office frustration

It is no secret that office spaces as we know it are changing rapidly. Jessica Hubbard talks about how new ways of working are currently changing the business environment.

BUSINESS: Use classifieds for business exposure


Companies looking for new ways to sell their products and services should take a look at second-hand vehicle dealers and property agents who have captured the market by making use of non-traditional advertising platforms like classifieds.

ENTREPRENEURSHIP: 5 tips for outstanding customer service

Customer service

Although customers aren’t always right they do have the power to make or break a reputation, and good customer service forms the basis of a successful business to consumer organisation. Dale Carnegie Training gives us five tips for great customer service.

MANAGEMENT: Why interns make good business sense


Many South African business owners are hesitant when it comes to hiring interns in their organisations. Initiatives such as the Graduate Asset Programme can assist businesses in finding interns to suit their requirements.Timothy Stuurman discusses five reasons for taking on interns.

OPINION: Legislation not enough to end strike violence


The DA’s proposal that trade unions should be held accountable for violence during industrial action won’t be enough to curb violent strikes in South Africa, opines SEIFSA executive Gordon Angus in this thought-provoking opinion piece.

OPINION: Legislative reforms compromising SA judiciary


Until roughly 2004, South Africa saw an initial unified, independent judiciary. Unfortunately, recent legislative activity and the attitude and statements of the ANC have caused concern for the sacrosanctity of such independence. Kathleen Louw from Werksmans Attorneys elaborates.

WORKPLACE: How to email like a pro

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Many people often don’t realise the negative impressions their email behaviour is creating in the minds of their peers. Donna Rachelson from Branding and Marketing You gives a few tips on how to properly use email in the workplace.