INSIGHT: Talent management can improve service delivery

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If local authorities paid more attention to talent management, their service delivery levels should rise accordingly. Read more here to understand how talent management can improve local government institutions.

MANAGEMENT: The trouble with unpaid internships

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A company in the US broke federal law by employing two interns without any pay during a film production. In South Africa, unpaid internships are legal but it prompted Blair Burmeister to investigate the situation.

INVESTMENT: Keeping an eye on that dividend cover

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Simon Brown talks about the role of dividends and how they are regularly neglected by investors. Read more here.

MANAGEMENT: Gamification in the workplace

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Gamification, or the use of game-like mechanics in a non-game environment, like a business, has gained popularity in recent years, particularly in the world of marketing and customer loyalty. It can also now be used as a form of management to measure and reward progress in the office.

MANAGEMENT: How to keep employees happy

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In any organisation you’ll find two types of employees, the motivated and the de-motivated employees. The role of the manager is to keep all the employees fuelled to perform at their best. Olivia Eleanor Timothy from Werksmans Attorneys discusses a few important tips on how to keep your employees inspired.

ENTREPRENEURSHIP: Avoid festive season delivery disasters

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As the commotion of the festive season approaches, SMEs are advised to plan their logistical requirements in such a away to avoid last minute delivery disasters. Shane de Beer from TNT talks about various measures companies need to be on the lookout for.

MANAGEMENT: Peeking into your future office

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It is no secret that office spaces as we know it are changing rapidly. Jessica Hubbard talks about how new ways of working are currently changing the business environment.

BUSINESS: Use classifieds for business exposure

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Companies looking for new ways to sell their products and services should take a look at second-hand vehicle dealers and property agents who have captured the market by making use of non-traditional advertising platforms like classifieds.

ENTREPRENEURSHIP: 5 tips for outstanding customer service

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Although customers aren’t always right they do have the power to make or break a reputation, and good customer service forms the basis of a successful business to consumer organisation. Dale Carnegie Training gives us five tips for great customer service.

MANAGEMENT: Why interns make good business sense

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Many South African business owners are hesitant when it comes to hiring interns in their organisations. Initiatives such as the Graduate Asset Programme can assist businesses in finding interns to suit their requirements.Timothy Stuurman discusses five reasons for taking on interns.