MANAGEMENT: How to keep employees happy

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In any organisation you’ll find two types of employees, the motivated and the de-motivated employees. The role of the manager is to keep all the employees fuelled to perform at their best. Olivia Eleanor Timothy from Werksmans Attorneys discusses a few important tips on how to keep your employees inspired.

ENTREPRENEURSHIP: Avoid festive season delivery disasters

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As the commotion of the festive season approaches, SMEs are advised to plan their logistical requirements in such a away to avoid last minute delivery disasters. Shane de Beer from TNT talks about various measures companies need to be on the lookout for.

MANAGEMENT: Peeking into your future office

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It is no secret that office spaces as we know it are changing rapidly. Jessica Hubbard talks about how new ways of working are currently changing the business environment.

BUSINESS: Use classifieds for business exposure

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Companies looking for new ways to sell their products and services should take a look at second-hand vehicle dealers and property agents who have captured the market by making use of non-traditional advertising platforms like classifieds.

ENTREPRENEURSHIP: 5 tips for outstanding customer service

Customer service

Although customers aren’t always right they do have the power to make or break a reputation, and good customer service forms the basis of a successful business to consumer organisation. Dale Carnegie Training gives us five tips for great customer service.

MANAGEMENT: Why interns make good business sense

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Many South African business owners are hesitant when it comes to hiring interns in their organisations. Initiatives such as the Graduate Asset Programme can assist businesses in finding interns to suit their requirements.Timothy Stuurman discusses five reasons for taking on interns.

WORKPLACE: How to email like a pro

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Many people often don’t realise the negative impressions their email behaviour is creating in the minds of their peers. Donna Rachelson from Branding and Marketing You gives a few tips on how to properly use email in the workplace.

OPINION: Macro digest – the mood sours

Economy

In this timely analysis, Steen Jakobsen from Saxo Bank shares his sentiment towards the current macro-economic climate in South Africa. Read more here.

MANGEMENT: Train the right people for your franchise

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When starting a business, it is very important to have personnel that you trust to ensure everything runs smoothly when you’re away. Finweek takes a look at a few factors to consider when recruiting a team.

MANAGEMENT: Instil change in the workplace

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Change in a company has to be managed correctly in order for an organisation to stay balanced and for employees to stay motivated. The Dale Carnegie Training Change Model can help implement change in a business to insure long-term success.